Privacy Policy

When you shop with BBR Vintage, contact us, subscribe to updates, or submit a request, we collect the information needed to respond to you, process orders, arrange delivery, and provide customer support.

This may include your name, email address, phone number, billing and delivery address, order details, payment status, messages, product request information, and photographs and item details submitted for an authentication service.

When you purchase photo authentication, we use the submitted item photographs and related information to provide the service, request additional evidence, handle payment or service disputes, and maintain an audit record.

Authentication photographs are kept separate from public product listings and are not published or used for marketing without additional permission. We aim to delete original case photographs 90 days after completion unless they are still reasonably needed for a complaint, legal claim, fraud prevention, or another lawful purpose.

We use this information to operate the store, fulfil orders, manage returns, prevent fraud, answer enquiries, send service messages, and improve our product listings and customer experience.

We only send marketing messages where you have asked to receive them or where the law allows us to do so. You can opt out of marketing messages at any time.

We use first-party analytics to understand visits, product interest, shopping activity, and how Journal articles contribute to shopping journeys. Journal-only visits are stored as compact, anonymous session summaries rather than detailed event streams, and do not create our long-lived visitor cookie unless the visitor continues into the store.

We do not sell personal information. We share information only where needed to run the business, such as with payment processors, delivery carriers, ecommerce platforms, analytics providers, email providers, professional advisers, or regulators where required by law.

Each service provider may process data only for the purpose of providing its service to us.

We keep information only for as long as needed for the purposes described in this policy, including order records, accounting, legal, security, and customer support requirements.

No method of storage or transmission is completely risk free, but we use reasonable technical and organisational measures to protect the information we handle.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the use of your personal information. You may also have the right to withdraw consent where processing is based on consent.

To make a privacy request, contact us using the details below. We may need to verify your identity before completing a request.